Feedback

You talk and we listen! This month's feedback...

Question:
Ferris Booth Commons, September 21, 2017

Over the summer, you said that Ferris would be adding Gardein vegetarian chicken strips to the pasta and salad lines, but when I was at Ferris dinner this week they weren't offered. Are you still planning to add the veggie chicken strips? I would love to have them as a vegetarian protein option in the pasta line!

Answer:

Hello and Thank You for your Feedback.

We will ensure that there is vegetarian chicken strips at the Salad and Pasta Station on Monday and moving forward.

Thank You

Bayo

- Bayo Otiti , General Manager
Question:
John Jay Dining Hall, September 19, 2017

I know Gardein when I see it. I loved the vegan fish fillets! They're one of my favorite vegan products. I'm really happy to the vegan items expand in variety. I could barely get some before they were gone again!

Answer:

Hello,

We're so glad you enjoyed the vegan fish fillets! We will definitely serve them again soon, along with a plethora of other vegan items at the vegan station and throughout the dining halls.

Thanks for your feedback and have a great semester!

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
Ferris Booth Commons, September 18, 2017

I'd like to suggest always having those packets of butter next to the rolls in Ferris Booth. Some days I go there wanting to get a roll and there's no butter. Today I went to eat roll and there was something called "spreadable vegetable oil," which was gross. There was also no butter at the bagel station part, just the gross vegetable oil, apple jelly, and cream cheese. In the words of French chef and L'egion d'honneur recipient Jacques Pépin, "If you have extraordinary bread and extraordinary butter, it's hard to beat bread and butter."

Answer:

Hi and thank You for your Feedback.

We will ensure that there is butter available everyday.

Thank You

Bayo

- Bayo Otiti , General Manager
Question:
, September 17, 2017

Hi, No complaints here, I just wanted to thank Columbia Dining for all their efforts in making the food delicious, flavorful, varied, and healthy! I know I will always find something that looks appealing to me. Thank you for navigating the complex demands of our 9,000 students!

Answer:

Hi there,

Thank you SO much for your lovely feedback - it truly means a lot to us! We hope to continue to make your Dining experience a great one here at Columbia and look forward to seeing you in the dining halls!

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
JJ's Place, September 16, 2017
It would be great to have more vegan options in JJs. At breakfast time the only vegan option I could find was a bagel (and I didn't even know if it was for sure vegan) and I had nothing to put on it as the only options were butter and cream cheese. Vegan pancakes aren't hard to make, or even just some peanut butter, jam, or non dairy spread of some kind, for the bagels. There is fruit yes, but fruit doesn't exactly a breakfast make. Thank you!
Answer: Hello! Thank you for your feedback regarding our vegan breakfast options-- we want to make sure that you have plenty of options to choose from! We will add peanut butter and jelly to our bagel selection starting Tuesday, and we look forward to testing out a few other vegan spreads in the coming weeks. We are also experimenting with vegan overnight oats using coconut whip! Look forward to seeing you for breakfast soon!
- Christina Apollonio , General Manager, JJ's Place
Question:
John Jay Dining Hall, September 14, 2017

hi i'd like to feedback that i really enjoyed the asian menu during today's lunch, especially the sweet and sour pork. however, may i suggest to change the egg drop soup w random vegetables to the traditional chinese tomato and egg drop soup? it's really simple to make and the key is to stir fry the tomatoes beforehand so that they get soft and release all their umami goodness. :)

Answer:

WOW! We are so happy to hear you enjoyed our menu, and can't thank you enough for the tips. See you again real soon in John Jay.

- Ras Adams , Chef Manager
Question:
John Jay Dining Hall, September 14, 2017

Could you possibly offer a vegan yogurt option? Perhaps a soy, coconut, or almond base? This would really improve my experience as a vegan in Columbia dining! Thanks!

Answer:

Thank you so much for taking the time out of your day to post on our feedback page. We offer a chia and flaxseed partfait on the vegan station everyday in John Jay, and are in the midst of sourcing ways to enhance our vegan yogurt varieties even more. Please don't hesitate in letting us know if you have any specific suggestions/menu items you'd like to see.   

- Joseph Walsh , General Manager, John Jay
Question:
Ferris Booth Commons, September 12, 2017

THANK YOU for returning DASANI SPARKLING WATER to the soda machine on the second floor of Ferris!! It was greatly missed by all.

Answer:

Thank YOU for making our day sparkle just a bit more. Glad we were able to make your beverage wishes come true. #FerrisForever

- Bayo Otiti , General Manager, Ferris Booth
Question:
Ferris Booth Commons, September 12, 2017

Is it possible to offer either cacao nibs or cacao powder in the dining hall at breakfast? This is a wonderful, high-flavonol addition to oatmeal, cereal, or yogurt, and I think it would be hugely popular!!

Answer:

Hello

We are currently looking into sourcing this product.

Thank You

Bayo

- Bayo Otiti , General Manager
Question:
Ferris Booth Commons, September 12, 2017

Is it possible to offer a teff or sorghum based gluten free bread option? The current options have a lot of refined grains, and these simple carbohydrates have high glycemic index and promote inflammation. The current gluten free bread options are highly processed-- as someone with a gluten sensitivity, I don't want to compromise my health just because I can't eat gluten! Thanks so much!

Answer:

Hello and Thank You for your suggestion.

We will look into offering a teff or sorghum based gluten free bread option.

 

Thank You

Bayo

- Bayo Otiti , General Manager
Question:
Ferris Booth Commons, September 8, 2017

you guys should have gluten free pasta at the pasts bar. it would be easy, and i think you could afford it considering the school is a for-profit institution thank u all for your hard work ! -Grace

Answer:

Hi Grace

We offer freshly prepared Gluten Free Pasta at our Pasta Staion daily.

Thank You

Bayo

- Bayo Otiti , General Manager
Question:
Ferris Booth Commons, September 7, 2017

you guys should have gluten free pasta. it would be so easy, honestly, come on. please + ty

Answer:

Thank You for your feedback.

We offer Gluten Free Pasta everyday at our Pasta station.

Thank You Bayo

- Bayo Otiti , General Manager
Question:
John Jay Dining Hall, September 7, 2017

What is the price of brunch in the John Jay Dining Hall if I pay using my flex-account?

Answer:

Hi there,

Brunch in John Jay is $13.75.

Enjoy and have a great semester!

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
, September 6, 2017

Why are Barnard students being turned away from JJ's place during the 11pm to 5am period? I was under the impression that the whole point of having at least one dining hall open all day every day was to ensure that Columbia University students are able to get food any time, any day. If this is the case, why were barnard students not notified of this change in policy, as it would have affected which meal plans people purchased. Thank you for your time.

Answer:

Hi there,

Thanks for your message. Students on the Barnard Dining Plan are allowed to use exchange meals with Columbia Dining. The number of meals and the time periods are determined by Barnard Dining.

Please reach out to mediarelations@barnard.edu, their team can direct you accordingly.

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
, September 6, 2017

How do we check how many meals we have left for our plan? Is there an online website to check this? Thank you very much!

Answer:

Hello!

You can check that information on your SSOL account.

Thanks and see you in the dining halls!

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
, September 3, 2017

For those on campus early for NSOP, when do our swipes start coming from our Dining Plan versus the guaranteed 3 swipes a day for NSOP? Thanks!

Answer:

Hi there,

Upperclass meal plans officially began on Saturday, September 2nd.

Have a great semester and see you in the dining halls!

- Christina Lee, RD , Registered Dietitian - Dining Services
Question:
Ferris Booth Commons, September 1, 2017

Would it be possible to offer unsweetened almond milk or unsweetened almond/coconut milk in the dining hall? I would hugely appreciate it! Thanks!

Answer:

Thank You for your feedback.

You asked for it, and we will be serving Unsweetened Almond Milk here at Ferris.

Thank You

Bayo

- Bayo Otiti , General Manager