Frequently Asked Questions

General Dining Plan FAQs

 

To determine which plan to select, you may want to consider your current and future activities. If you lead an active lifestyle, or are an athlete requiring a higher caloric intake, a plan that offers the maximum number of all-you-care-to-eat meals may be the best choice. If your eating style is light, and you prefer fewer full course meals in favor of more frequent smaller meals and snacks, then you may want to select a plan with fewer meals, supplemented with Dining Dollars or Flex. Of course, there are several meal plans specifically designed for students whose dining style falls someplace in between.

No! Your Dining Plan, Dining Dollars, and Flex are all accessed entirely through your University ID card. 

Your Dining Plan can be used at John Jay Dining Hall, Ferris Booth Commons, and JJ's Place. You can use your Dining Dollars, Flex, or cash at any of the on-campus dining locations.

Yes! There are two Kosher Dining Plans available:

1. Columbia University Kosher Dining Plan

Once you enroll in any of the Columbia Dining Plans (first year or otherwise), you may elect to participate in the Kosher Dining Plan for an additional 10% fee. This allows you access to our Kosher To-Go counter within John Jay Dining Hall that serves a full array of Kosher items (entrees, side dishes and vegetables served daily). You can sign up at any time throughout the semester by going to 118 Hartley Hall or by calling 212-854-4076.

2. Barnard College Kosher Dining Plan

The Barnard College Kosher Dining Plan provides 3 Kosher meals a day, 7 days a week. High quality food, including freshly-made pizza and a great salad bar, is conveniently located in Barnard's main dining facility, Hewitt Hall. Both Barnard and Columbia students can enjoy their meals in comfort with the rest of the student population. The Kosher dining plan is strictly supervised k'halakhah by the Columbia/Barnard Hillel Rabbi. Additionally, the Barnard Kosher Dining Plan provides a homey atmosphere for Shabbat, Yom Tov, and other festive occasions. For more information, please contact Barnard Dining Services.

Yes! Fall term meal plan changes can be made Tuesday, August 27 through Monday, September 16, 2019. If you wish to have finances reflect within the first fall billing cycle, changes must be made by September 11, 2019. Any forms submitted from September 12-September 16 will reflect on the third fall statement, which goes out on October 14. 

Please note:  There is a $25 fee to change Dining Plans. We are unable to accept cancellations of Dining plans or offer refunds.

It is important to understand that changes are made manually and processed in the order received. You can expect the difference in cost from your old plan to your new plan to reflect on the second term bill statement.

For increment plans, any unused meals from the fall will become available once you use your entire spring meals. Weekly allowance plans do not roll-over.

Yes! All first year students are given up to 6 guest meals each term, while participants of the upperclass/graduate/GS meal plan are given up to 15 guest meals each term. The number of guest meals you receive depends on which dining plan you are on. When you swipe in at the door, simply tell the cashier how many guests are with you and the meals will be deducted from your account.

Yes. You can use your meals at either school. At Columbia, Barnard meal plan holders can use exchange meals at John Jay, Ferris Booth Commons, and JJ's Place. At Barnard, Columbia students can dine at Hewitt. ­Only students on the Kosher Dining Plan have access to Kosher areas at either school.

All First-Year students are required to have a meal plan, but enrollment after the first year is optional.

  • First-Year meals expire at the end of each week;
  • Upperclass, GS, and graduate meals in Plan A / Weekly meals expire each week.
  • Plan A / Term, Plan B / Dining Dollars, and Plan B / Flex meals expire each term.
  • Plan A / Meals Only, Plan C, & D meals expire at the end of the academic year.
  • Plan EZ1, 2, & 3 meals expire each week.

Dining Dollars and Flex FAQs

Yes, Bonus Dining Dollars are held in a separate account and can only be accessed if a cashier uses the "Best Available Tender" key. If you would like to use Bonus Dining Dollars, please let the cashier know. Bonus Dining Dollars roll over from year to year until you graduate. If you would like to know what your Bonus Dining Dollars balance is, please contact Rosie Fernandez at rf214@columbia.edu or 212-854-4076.

Dining Dollars can be used for any/all food purchases in any of the on-campus dining locations and is tax-free. Flex can be used to make dining purchases too, but also at places like the bookstore, vending and copy machines, laundry facilities, at the Hospitality Desk, and at a variety of off-campus locations. Flex purchases are subject to sales tax.

It's easy... you have a couple of different options:

  • To have it billed to your student account statement, go to:
  • To pay by cash, check or credit card, go to:
    • Customer Service Center, 118 Hartley Hall

Dining Dollars and Flex accounts roll over from year to year until you graduate.

Misc FAQs

Email vendinganswers@columbia.edu with the machine number and the amount of the purchase. Our vending partner, Canteen, will work with you directly to process the refund.

 

Visit the online Columbia Card Deactivation website to inactivate your account so no one can use it. Then go to the ID Center in 204 Kent Hall to get a new University ID card. Everything will be on your new card.